OnRoadAssist Ltd. is a sister company to Rvonroad Ltd. (2009)
OnRoadAssist offers a Roadside Assistance solution to Individual Clients for NO UPFRONT COST.
We can only do this because we don't have fancy expensive Corporate Offices and Call Centres with high staff costs and Freephone numbers which only increase the cost to you. All our OnRoadAssist Call Centre Technicians work on a mobile/work from home basis to keep down the costs and get you fast, efficient, cost effective service, when you need it.
Use of OnRoadAssist is as SIMPLE as it gets and needs only the completion of the below Form below if you need Roadside Assistance OR a call to 03 667 1553 Option 9 and we will take your information. If you accept our standard cost or quote for a roadside assistant to attend and then agree to use us then you only pay our job management fee (or quoted figure) directly to us upfront so we can arrange and engage the roadside contractor. At that point all your further dealings are directly with the Roadside Contractor for their attendance and any further repair costs. This keeps things simple and all service parties are paid directlty and immediately for the service they supply to you.
Our arrangement/engagement fees are simple.
For hours of between 8am and 8pm our arrangement fee is $49.95 +gst. Between 8pm and 8am the arrangement fee is $79.95 + gst
By adding a call out fee charged by the Roadside Contractor, this still equates to a lot less than other Providers who would charge a standard immediate $200 sign up fee for immediate joining OR may not even accept your request due to a required 'stand-down' period.