Check out our large amount of Testimonials by clicking the above graphic
New for 2019/2020 season
We will be using our sister Company's (OnRoadAssist) own branded Tracking System to further improve Customer Service.
This will allow Clients to track their Towing company or Relocation Driver to see how long they will take to arrive at their location.
No App to download! As long as the Client has internet coverage then they will be able to check this via a website link. This is a lot simpler than other Companies where they have to first download an App at a time which may be stressful for them.
Introduction
Welcome to Rvonroad Ltd.
Now established for over 10 years and offering this UNIQUE niche service in New Zealand (and internationally), we have a range of benefits for those in the following areas:
-
RV Rental Companies looking to use our customer focused service for their clients out on the road with a huge range of over 100 pages of IP which we can share with Clients and has already proved to work very successfully as a tool.
-
Use us for our wide range of Service Contractors in chosen areas on a case by case basis, where your own service contractors may be overloaded with work or you have no coverage.
-
RV or Rental Car companies who want to make use of our Independant Contractors who can relocate motorhomes and cars throughout New Zealand. These jobs are allocated via our Uber like App and we can put jobs out in specific areas to those who are available for client assistance, relocations or parts delivery.
-
RV Private Clients who have purchased a motorhome and want a cost-effective combined Mechanical/RV Service
-
PREMIUM Booking Service which offers Clients a whole range of benefits and savings when booking direct with us
-
Travel Booking savings for current or future Travel
We practice what we preach and our huge range of Testimonials attest to our service over a long period of time.
Having travelled to meet with a wide range of NZ Service Contactors, we also have excellent business relationships with many, who are always keen to assist.
Whether you are looking to free up some of your time, use us as a back-up in busy times or for a whole contract, we are flexible enough to fit in with what works for you.
We from Day One have set up to work on a mobile and from home basis which keeps down the costs.
Over last 2018/2019 season we introduced an excellent scaleable 'call centre like' mobile phone system which connects you with trained and experienced Assistants and can work in any location. We can take all Client details on a mobile basis with our comprehensive Job Form which allows us to take extremely comprehensive information from a Client. Coupled with simple follow up forms,this provides an all round personal and professional service.
In the 2019/2020 season we have multiple trained Mobile Call Centre Operators covering a 24/7 period, so we are always in a position to answer incoming calls with a REAL PERSON, and not robotic technology or answer service, through our innovative Mobile Call Centre System.
As a Call-Centre type solution where we look after your Clients at times which you determine and where we charge out at varying rates
Where you make use of our wide service contractor range and instruct us to deal with your client on a case by case basis for which we just 'clip the ticket' on each Invoiced job
Do any of the below apply to you/your company?
-
Bad reviews?
-
Time constrained and need some time off?
-
Expert experience needed?
-
Need back up support when busy?
Would it help you to get the following benefits?
-
Increase Customer Referrals
-
Get more satisfied Clients
-
Have a cost effective solution
-
Have the benefit of Comprehensive Online Forms for contacts with your Clients
-
Follow Up System to make sure Client is satisfied after any issues with their vehicle
-
Have Flexible Hours
-
Give your Clients Top quality service
-
Seamlessly integrate us with your Organisation
-
Reduce Compensation Claims
-
Multiple Mechanic and RV experienced persons to answer your Rental Client questions and follow up with written and photo/video assistance DIRECT to Client Mobile phones!
-
Huge range of contacts including tow companies for large motorhomes
-
No requirement to pay extra for AA membership
-
Brand new specialist RV service contractors in QUEENSTOWN and other main locations around New Zealand. Over middle of the 2019/2020 season we will even have a contractor in FRANZ JOSEF where there is currently no available service contractors.
Booking Motorhomes, Flights and Onward Hotels etc.? You may want to check out our variety of RV, travel and accommodation portals for pricing.
Just click the graphic below and contact us for more information.
